Frequently Asked Questions
Q: I am unable to see some of the games on your site. What can I do to solve this?
A: Visit the System Setup page to verify that you have the right plug ins.
Q: Some of the printable worksheets don't work for me. Is there something I need?
A: Yes. Many of our worksheets are delivered as PDF files. You can download a reader by visiting the System Setup page.
Q: Multiplayer games like Math Mayhem do not work correctly at my school. What can I do to solve this?
A: You need to have your network administrator open a port in your school's firewall to allow our multiplayer games to work correctly. Please use the Contact Us form to send us a request, and we will supply you with the necessary information.
Q: I have lost my password. Can you send it to me?
A: Go to Lost Password and enter your email address. We will look up your account and email you the login information.
Q: Is there any way to get rid of the advertisements?
A: Click here to learn all about our premium subscription service. There are many more activities and games, and there are no banner ads.
Q: My school doesn't have a credit card. Can I pay with a purchase order?
A: Yes. Just go to the Contact Us page and let us know. We will respond and provide you with the information you need for your purchase order.
Q: Do you offer a site license so everyone in my school can use your site?
A: Yes. Site licenses are based on the number of students, so send us a message using the Contact Us form and we will get back to you with a price for your school.